Putut Ade Irawan and Siti Mubarokah Khusnul Qotimah (2023) “ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DENGAN METODE SERVICE OF QUALITY (SERVQUAL)”, CYBER-TECHN, 17(01), pp. 32–42. Available at: https://jurnal.stt-pomosda.ac.id/index.php/cybertechn/article/view/63 (Accessed: 17 April 2025).